Privacy Policy – 7d Game Bangladesh

01 Who We Are

7d game is an online gaming platform operating at 7d-game.club, built specifically for players in Bangladesh. We offer a range of certified fair games including lottery, bingo, fishing games, blackjack, and megaways slots, all accessible via mobile or desktop.

For the purposes of this Privacy Policy, "7d game", "we", "us", and "our" all refer to the operator of the 7d-game.club platform. "You" and "your" refer to any person who visits, registers on, or uses the 7d game platform.

This Privacy Policy applies to all personal data collected through the 7d game website, mobile app, customer support channels, and any other interaction you have with the 7d game platform. It should be read alongside our Terms and Conditions and Responsible Gaming policy.

02 Data We Collect

7d game collects only the data that is genuinely necessary to operate your account, verify your identity, process payments, and keep the platform secure. Here is a clear breakdown of what we collect and why:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless you voluntarily provide it in the context of a responsible gaming request.

03 How We Use Your Data

Every piece of data 7d game collects has a specific, legitimate purpose. We do not use your data for anything beyond what is described here:

• Account management: Creating, maintaining, and securing your 7d game account.
• Identity verification: Confirming you are who you say you are, and that you meet the age and residency requirements.
• Payment processing: Handling your bKash and Nagad deposits and withdrawals accurately and securely.
• Fraud prevention: Detecting and preventing unauthorised access, duplicate accounts, and financial crime.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and applying limits where necessary.
• Customer support: Responding to your queries, resolving disputes, and improving our service based on feedback.
• Legal compliance: Meeting our obligations under applicable laws and regulations.
• Platform improvement: Analysing aggregated, anonymised usage data to make 7d game better for everyone.

04 Legal Basis for Processing

7d game processes your personal data on the following legal grounds:

• Contractual necessity: Processing your data is required to fulfil the agreement between you and 7d game — specifically, to operate your account and process your transactions.
• Legal obligation: Certain data processing is required by law, including identity verification and anti-money laundering checks.
• Legitimate interests: We process some data — such as technical and usage data — to keep the platform secure, prevent fraud, and improve the service. We only do this where our interests do not override your rights.
• Consent: Where we send you marketing communications, we do so only with your explicit consent. You can withdraw this consent at any time.

05 Data Sharing

7d game does not sell your personal data. We share it only in the following limited circumstances, and only with parties who are bound by strict confidentiality obligations:

• Payment processors: bKash and Nagad receive the transaction data necessary to process your deposits and withdrawals. They operate under their own privacy policies and security standards.
• Identity verification providers: Third-party KYC services may receive your identity documents to verify your age and residency. These providers are contractually bound to use your data only for verification purposes.
• Regulatory and legal authorities: 7d game will disclose data to law enforcement or regulatory bodies when required to do so by law, court order, or to protect the rights and safety of users and the platform.
• Technology service providers: Hosting, security, and analytics providers may process data on our behalf under strict data processing agreements. They cannot use your data for their own purposes.

No data is transferred to parties outside of these categories without your explicit consent. 7d game does not share your data with advertisers or data brokers.

06 Cookies & Tracking

7d game uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use the site. Here is what we use and why:

• Essential cookies: These are required for the platform to function. They keep you logged in, remember your session preferences, and ensure secure navigation. You cannot opt out of these without stopping use of the platform.
• Analytics cookies: We use anonymised analytics to understand which games are most popular, how long sessions last, and where players encounter problems. This data is aggregated and cannot be used to identify you individually.
• Security cookies: These help detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

7d game does not use third-party advertising cookies or tracking pixels that share your data with external ad networks. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the platform.

07 Data Retention

7d game keeps your personal data only for as long as it is needed for the purpose it was collected, or as required by law. Here is a general guide to our retention periods:

• Account data: Retained for the lifetime of your account, plus a minimum of five years after account closure to meet legal and regulatory requirements.
• Transaction records: Kept for a minimum of five years in line with financial record-keeping obligations.
• Identity verification documents: Retained for the period required by applicable KYC and anti-money laundering regulations.
• Support communications: Kept for up to two years after the resolution of the relevant issue.
• Technical and usage data: Anonymised after 12 months and retained in aggregate form for platform analytics.

When data is no longer needed and there is no legal obligation to retain it, 7d game deletes or anonymises it securely. You can request early deletion of your data — see Section 8 for your rights.

08 Your Rights

As a 7d game player, you have the following rights over your personal data. These are real rights you can exercise at any time by contacting us at [email protected]:

7d game will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, but we will notify you if that is the case. There is no charge for exercising your rights.

09 Children's Privacy

7d game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe your child has created an account on 7d game, please contact us immediately at [email protected].

We will investigate the matter promptly, close the account, and delete all associated personal data. Age verification checks are applied during registration precisely to prevent underage access, but we rely on users providing accurate information. If you suspect underage use, do not hesitate to report it.

10 Security Measures

7d game takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or misuse:

• SSL/TLS encryption on all data transmitted between your device and the 7d game platform.
• Encrypted storage for sensitive data including identity documents and payment references.
• Access controls ensuring that only authorised 7d game staff can access personal data, and only to the extent necessary for their role.
• Regular security audits to identify and address vulnerabilities before they can be exploited.
• Fraud detection systems that monitor for unusual account activity in real time.
• Incident response procedures so that if a data breach does occur, we can contain it quickly and notify affected users without unnecessary delay.

No system is completely immune to attack, but 7d game invests continuously in security to keep your data as safe as possible. If you notice any suspicious activity on your account, contact support immediately.

11 Policy Updates

7d game may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.

For significant changes that affect how we use your data in a material way, 7d game will notify you directly — either by email or via an in-platform notification — before the changes take effect. For minor updates, the revised policy on this page will serve as sufficient notice.

Continuing to use the 7d game platform after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact us to close your account.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with the 7d game team:

• Email: [email protected]
• Platform: Use the live chat feature inside your 7d game account for the fastest response.
• Response time: We aim to respond to all privacy-related enquiries within 3 business days.